Last Revised: June 19, 2024

1. INTRODUCTION

Welcome to JobSight! JobSight LLC, a Utah limited liability company (“JobSight”, "we," "our," or "us"), provides restoration management software services. This Privacy Policy explains how we collect, use, share, and protect personal information of our customers, authorized users of our platform, subscribers to our mailing list, and visitors to our website (as applicable, "you" or "your"). By accessing or using our services, subscribing to our mailing list, or visiting our website, you agree to the terms set forth in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect different types of information depending on the nature of your interaction with us and our services:

2.1 Customers and Authorized Users

Personal Identification Information: Full name, email address, phone number, mailing address.

Professional Information: Job title, department, company name, industry, company size.

Account Information: Username, passwords, transaction histories, preferences.

Financial Information: Credit card details, billing address, payment history.

Technical Data: IP addresses, browser types, operating systems, device information, usage data.

Communications: Email correspondence, chat logs, feedback responses, customer support interactions.

Service Usage Data: Job management activities, scheduling details, integration interactions.

2.2 Mailing List Subscribers

Contact Information: Name, email address (collected when you subscribe to our mailing list).

Preferences: Your preferences regarding the types of communications you wish to receive.

2.3 Website Visitors

Technical Data: IP addresses, browser types, usage data collected through cookies and tracking technologies.

Behavioral Data: Data on how you interact with our website, such as pages viewed and links clicked.

3. HOW WE USE YOUR INFORMATION

We use your information for various purposes based on the nature of your interaction with us and our services:

3.1 Customers and Authorized Users

Service Provision: Deliver, operate, and maintain our services, including job management, scheduling, and payment processing.

Customer Support: Address inquiries, provide technical support, and resolve issues.

Marketing & Communications: Send newsletters, marketing materials, updates, and product information. Opt-out options are available.

Analytics & Improvement: Analyze service usage to improve features, performance, and user experience.

Security: Protect against unauthorized access or breaches.

Legal Compliance: Meet legal obligations, resolve disputes, and enforce agreements.

Personalization: Customize your experience and deliver relevant content and recommendations.

3.2 Mailing List Subscribers

Marketing & Communications: Send newsletters and updates if you subscribe.

Preferences Management: Customize the communications you receive based on your preferences.

3.3 Website Visitors

Website Analytics: Understand visitor behavior and improve website functionality.

Security: Protect the website and its users from unauthorized access.

4. LEGAL BASES FOR PROCESSING

We rely on several legal bases to process your personal data, which may include:

Contract Performance: Necessary for the performance of our contract with you.

Consent: With your explicit consent, especially for marketing communications.

Legal Obligations: To comply with legal requirements.

5. SHARING OF INFORMATION

We may share your personal data under these circumstances:

Service Providers: With vendors, consultants, and other service providers performing services on our behalf.

Legal Compliance: To comply with legal obligations or government requests.

Third-Party Integrations: With third-party services you choose to integrate with, subject to your consent.

Affiliates: With our affiliates, if any, for internal business purposes, adhering to this Privacy Policy.

Consent: With your consent or at your direction.

6. DATA SECURITY

We employ comprehensive security measures to protect your information:

Encryption: Protecting sensitive data during transmission and storage.

Access Controls: Restricting access to personal data to authorized personnel only.

Security Audits: Conducting regular security assessments.

Incident Response: Maintaining an incident response plan for potential breaches.

Data Anonymization: Where feasible, anonymizing data to enhance privacy.

Secure Development: Implementing industry standard security practices in software development.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Enhance User Experience: Remember your preferences and settings.

Analyze Usage: Monitor and analyze how you interact with our services.

Marketing: Provide targeted advertisements and measure the effectiveness of our campaigns.

You can control the use of cookies through your browser settings, which may impact certain features.

8. YOUR RIGHTS

Depending on your location and the nature of your interaction with us and our services, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your data, subject to legal obligations.

Restrict Processing: Request limitations on data processing under certain conditions.

Data Portability: Receive your data in a structured, machine-readable format.

Object: Object to data processing, particularly for direct marketing.

Withdraw Consent: Withdraw consent where applicable.

Non-Discrimination: You will not face discrimination for exercising your privacy rights.

Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights are violated.

9. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your data may be transferred to and processed in countries with different data protection laws than your own. We use standard contractual clauses and other safeguards to protect international data transfers.

10. DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, perform services under or comply with terms and conditions of our agreements, or enforce agreements. Retention periods depend on the nature of the data and legal requirements.

11. THIRD-PARTY LINKS

Our services may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

12. POLICY UPDATES

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the "Last Revised" date. Continued use of our services after such update constitutes acceptance of the updated terms.

13. CHILDREN’S PRIVACY

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 16, we will take steps to promptly delete the information.

15. CONTACT US

For questions or concerns about this Privacy Policy, please contact us at:

Email: info@jobsight.com

Phone: (801) 616-3906

Mailing Address: JobSight LLC, Attn: Privacy Team, 1342 W 200 S, Lindon, UT 84042.

Thank you for trusting JobSight. Your privacy is important to us.