Case Study: Complete Restoration

Customer

Since 1997, Complete Restoration has been a full-service restoration company in Utah, trusted to handle floods, fires, mold, and reconstruction. They are certified to tackle various restoration projects and were looking for a solution to help their team become more efficient in their day-to-day work.

Challenges

Complete Restoration struggled to find software that met all its needs and was easy to use. They relied on multiple platforms, leading to duplicated entries, delays in critical information, and increased administrative labor. The pay-per-user costs were high, and the steep learning curve frustrated both managers and new hires, often resulting in inaccurate data inputs due to the system's complexity.

Solution

In 2020, Complete Restoration switched to JobSight, addressing their challenges with our user-friendly and efficient platform. JobSight's intuitive interface and powerful mobile app simplified data entry and reduced training time. Real-time work-in-progress (WIP) reports and integrated communication features improved coordination and accuracy. Dan Goodwin, CEO of Complete Restoration, had this to say, "JobSight's mobile app and real-time WIP reports have transformed how we manage our jobs, making everything more efficient and accurate.

Results

"Since adopting JobSight, Complete Restoration has significantly reduced training time and increased team productivity due to the software's ease of use. Enhanced communication features have boosted customer satisfaction, while accurate, real-time data has enabled smarter, data-driven decisions. These improvements have led to an 8% increase in job margins for 2023, contributing to company growth and cost savings.

If your company is looking to enhance job management processes and streamline operations, we invite you to explore how JobSight can make a difference. Visit jobsight.com to learn more about our features or schedule a personalized demo; we’d be happy to show you the product.